XOVOX Blog
White papers, blog posts, and other insights, advice, and happenings from XOVOX related to call recording practices: from retrieval, migration, and consolidation, to compliance, eDiscovery, AI, and more.
Andy Stevens to be featured as panelist at DES 2026
XOVOX is excited to be featured in the “Data Governance: the New C-Suite Priority” session at the DES 2026 conference in Malaga, Spain on June 10, 2026. Andy Stevens, XOVOX…
XOVOX Founder to speak in Madrid
XOVOX is excited to be partnering with the U.S. Commercial Service, a branch of the U.S. Department of Commerce whose mission is to connect American companies with global customers. XOVOX founder…
The One-Year Problem: Why Retention Costs More in the Cloud
What is the “one-year problem”? Over the past 4-5 years, the enterprise voice recorder market has evolved to a cloud-based CCaaS model instead of the traditional equipment attached to an…
Direct Media Extraction from Voice Logging Systems
When large volumes of call recordings are locked away in aging or proprietary voice logging systems, organizations face a difficult mix of technical risk, operational disruption, and tight project…
Understanding Voice Recorder Retrieval At Scale
Traditional voice logging systems often struggle with bulk data retrieval. These limitations can create significant operational bottlenecks, compromise compliance, and diminish the business value of your voice data recordings.
Understanding Enterprise Voice Recorder Technology
In enterprise environments such as call centers, voice recorder technology plays a critical role in ensuring regulatory compliance, maintaining service quality, and protecting both the business and the customer. Unlike…
XOVOX Founder Featured in CDOTrends on the Value of Voice Data in AI
Andrew Stevens, XOVOX Founder and CEO, is featured in a new CDOTrends article outlining how voice data is a valuable, but mostly untapped, business resource for AI training, customer service…
XOVOX Adds Support for Genesys PureConnect
XOVOX, the leader in voice recording extraction and data migration, can now extract audio recordings and metadata from the Genesys PureConnect platform. With this new capability, XOVOX can help companies…